Privacy Policy
Last Updated: April 2026
Creston Water Solutions (“Creston,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit creston.com or interact with us through our digital channels.
1. Information We Collect
We may collect the following categories of information:
- Personal Information Name, email address, phone number, company name, job title, and any information you submit through forms (e.g., inquiries, support requests, partnership discussions).
- Technical & Usage Information IP address, browser type, device identifiers, pages visited, time spent on the site, and referring URLs. This information is collected automatically through cookies and analytics tools.
- Communications Messages, emails, or other communications you send to us.
- Commercial & Transactional Information If applicable, information related to purchases, service agreements, or customer account activity.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve our website and services
- Respond to inquiries, requests, and customer support needs
- Communicate about products, solutions, updates, and events
- Analyze site performance and user behavior
- Maintain security and prevent fraud
- Comply with legal obligations and enforce our terms
We do not sell personal information.
3. Cookies and Tracking Technologies
Creston uses cookies, analytics tools, and similar technologies to:
- Ensure the website functions properly
- Understand how visitors use the site
- Improve content relevance and user experience
- Support marketing and remarketing efforts (where applicable)
You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
4. How We Share Information
We may share information with:
- Service Providers Trusted partners who support website hosting, analytics, marketing, or customer communications.
- Business Partners When collaboration is required to respond to your inquiry or deliver a solution.
- Legal and Compliance When required by law, regulation, or to protect Creston’s rights, safety, or property.
We do not share personal information with third parties for their independent marketing purposes.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or alteration. While we take reasonable measures, no method of transmission or storage is completely secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Meet legal, regulatory, or contractual requirements
- Support ongoing business operations
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Restrict or object to certain data uses
- Request a copy of your data
To exercise these rights, contact us using the information below.
8. Third‑Party Links
creston.com may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our website is not intended for children under 16, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of the site indicates acceptance of the updated policy.
11. Contact Us
For questions or privacy-related requests, contact:
Creston Water Solutions
21 Waterway Ave
Suite 352
The Woodlands, TX 77380
Email: [email protected]
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